Payment Policy
Payment Security and Policy
At Elovia, safeguarding your payment information is one of our top priorities. We strictly adhere to the Payment Card Industry Data Security Standard (PCI DSS) to ensure your payment details are handled securely at every step.
Secure Checkout:
All transactions on Elovia are completed through encrypted and secure channels, keeping your payment data protected and private.
PCI DSS Compliance:
We maintain full compliance with PCI DSS requirements. Our systems undergo regular audits and security checks to uphold the highest standards for payment data protection.
Advanced Data Encryption:
We utilize state-of-the-art encryption methods to protect your financial information during transmission, ensuring it cannot be accessed by unauthorized parties.
Tokenization for Safety:
To provide even greater security, we employ tokenization. This process substitutes your sensitive payment data with a random token, ensuring your real card details are never saved on our servers.
Payment Terms and Accepted Methods
We currently accept the following payment options for your convenience:
-
PayPal
- Venmo
Order Confirmation:
After completing your order, you will receive an email confirmation detailing your purchase. This email serves as a receipt and verification of your successful transaction.
Payment Authorization:
Payments are authorized at the time your order is placed. Orders are prepared and shipped once payment has been successfully processed.
Handling Failed Transactions:
If your payment does not go through, please double-check your entered information. Should the issue persist, feel free to reach out to our support team — we’re happy to help!
Currency:
All prices displayed on Elovia are in United States Dollars (USD).
Refunds:
For details about requesting a refund, please visit our Refund Policy page.
Payment Disputes:
If you have any payment-related questions or concerns, please contact our support team. We are committed to resolving issues promptly and ensuring your satisfaction.
Policy Updates:
Elovia reserves the right to amend this Payment Policy at any time. Any updates will be posted here and become effective immediately. By placing an order, you agree to the terms outlined in this policy.
CONTACT INFORMATION:
Business name: Elovia
Our Support: 24/7
Business Hours: 9:00 AM to 4:00 PM
Business Contact: +44 7446 122041
Business Mail: support@elovia.store
Business Address: 7204 21st Ave, Brooklyn New York 11204, United States